My Supplements Online is committed to ensure your parcel gets delivered to you fast and hassle free. We currently deliver anywhere with in South Africa.
We use a door to door service so your goods will come directly to you (address specified) when you placed an order with My Supplements Online.
There are 2 options for delivery:
- Collect from our warehouse at no cost (cape town only)
- Door to door service (nation wide)
Delivery options and rates:
- Collect from warehouse – FREE
- Major centres – order under R1000 – R50
- Major centres – order over R1000 – FREE
- Outlying area – order under R1000 – R50
- Outlying area – order over R1000 – FREE
Major Centres include the following:
- Cape town
- Port Elizabeth
- East London
- Outlying centres are everything not included in major centres
Orders placed before 17:00 Monday to Thursday will be dispatched the following day.
Orders placed on the Friday or over weekend will be dispatched on the following Monday (unless the Monday is a public holiday – then the next working day )
Cape Town 1-2 day
Major Centres 2-3 days
Outlying Area 3-4 days
- If a product that you ordered is out of stock you will be contacted and given explanation and new ETA of the specific product.
- In the event of your parcel requiring special trip additional charges may occur – you will be contacted prior to shipping to explain and given the costs
- Special areas include the following – mines/power stations/farms/remote areas/military bases/game lodges/ports/embassies and consulates
- Order will be dispatched at given times unless unforeseen circumstances
- We outsource our delivery via couriers so times may be subjected to change depending on circumstances if so will be notified.
- Once your order has been shipped you will be sent a tracking number with a weblink that will allow you to fully track your parcel and know exactly when you will receive your goodies